As a Property Manager, it is important to have an excellent business relationship with vendors and contractors especially in the area of emergency services. My property, fortunately, has only had a few incidents where the services of SERVPRO of Annapolis/Severna Park has been required. Because of the relationship that has been built over the past many years with Trish Turner, Account Rep, each occurrence has been met with immediate service and professionalism. I can highly recommend this company.

Your carpet crew, Eric and Justin, out-did themselves going above and beyond to do their best to clean these carpets.  They were courteous and hard working.  I want to say what impressed me the most was when the job was done, instead of taking money I offered for lunch, they requested the money go back towards the building of wells in countries without water. They had noticed our bulletin board where donations had provided water to very needy areas.  They wanted to participate.  It is good to see such good qualities today!

The technicians consistently communicated with me during the cleanup process and meet my expectations! The guys were really terrific. I was particularly impressed by the communication and quality of work.